Many Scottish public library services provide a way for people to pick up hearing aid batteries in library branches. However, because of the coronavirus this usual service has been disrupted and library services are now providing alternative ways for members of the public to receive hearing aid batteries.

Below you will find details of how library services throughout Scotland are providing hearing aid batteries during the coronavirus pandemic. This information will be updated regularly.

Hearing Aids

Library customers in Angus requiring replacement hearing aid batteries are being advised to contact NHS Tayside Audiology Service on 01382 596965. You can also text 07833046858 or email NHS Tayside Audiology.

More information is available on the NHS Tayside Audiology and Balance Service website.

Anyone requiring hearing aid batteries in the Clackmannanshire area can call the Clackmannanshire Libraries team on either 01786 434171 or 01324 616191 or email Forth Valley Audiology

Batteries will then be sent out by post.

Those who usually gain their hearing aid batteries in library branches across Perth & Kinross can now have their batteries sent directly through the post.

You can contact the NHS Tayside Audiology Service on 01382 596965 or visit the Culture Perth & Kinross website for more details.

Action on Hearing Loss are currently unable to hold their local community drop-in service within East Ayrshire library brances. However, there is a hearing aid battery service available by post.

Those needing a replacement in the East Ayrshire area can email East Ayrshire Libraries or telephone/text  07391 017781 to request a battery.

More information on their Hearing Aid service can be found on the East Ayrshire Leisure website.


With Edinburgh Library branches closed people who require hearing aid batteries should contact the audiology department at Lauriston Place either by phone on 0131 536 1637 (open 10am - 1pm and 2pm - 4pm) or email the audiology department.

Batteries can then be sent out by post. Individuals will get two packs of batteries for each hearing aid every four months.

For more information visit the Edinburgh Libraries website.

On at Fife Librares are directing anyone who needs hearing aid batteries to contact the NHS Fife Audiology Lab who will then send replacements in the post. You can call the Lab on 01592 643355 ext 28355 or send them an email.

It's also possible to contact them via the Deaf Communication Service via text message to 07984356580 or via email.

For more information you can visit ONFife's website.

Glasgow Libraries are currently unable to replace hearing aid batteries face-to-face. This includes their Hearing Aid Community Support Service and Hearing Forces Service. They are supporting those who are deaf or have hearing loss through phone calls, emails and texts.

For help you can contact the Hearing Aid Community Support Service on
0141 341 5358 or 07391868303. You cal also email the Community Support Service.

Those looking to contact the Hearing Forces Service can call Angela on 07464 828452 or email the Hearing Forces Service.

Until branches of Falkirk Libraries reopen people can obtain hearing aid batteries by calling the Forth Valley Audiology who will post out the batteries. You can find the number on the back of your Hearing Aid booklet.

You can find more information by visitng the NHS Forth Valley website

Both Hearing Aid Clinics in Dalkeith Library and Penicuik Library are currently suspended. Those who require hearing aid batteries can call NHS Lothian Audiology on 0131 536 1637 or email the Audiology Department. to request that batteries are sent out by post or collected from the following locations.


  • Eastfield Medical Practice
  • Midlothian Community Hospital
  • Penicuik Medical Practice

In North Ayrshire the Community Hearing Support Service is able to assist NHS hearing aid users with batteries and advice throughout the Conoravirus pandemic.

You can contact the team by email or by calling 07391 017781.

Stirling Libraries are encouraging everyone requiring hearing aid batteries to request replacements either over the phone or by email. The batteries will then be sent out by post.

You can contact the library team by calling 01786 434171 or 01324 616191 or by emailing your request to Forth Valley Audiology