Many Scottish public library services provide a way for people to pick up hearing aid batteries in library branches. However, because of the coronavirus this usual service has been disrupted and library services are now providing alternative ways for members of the public to receive hearing aid batteries.

Below you will find details of how library services throughout Scotland are providing hearing aid batteries during the coronavirus pandemic. This information will be updated regularly.

Hearing Aids

Library customers in Angus requiring replacement hearing aid batteries can visit their local library from Monday 26th April 2021. Opening hours can be found here. Customers who are unable to visit the library are advised to contact NHS Tayside Audiology Service on 01382 596965.You can also text 07833046858 or email NHS Tayside Audiology.

More information is available on the NHS Tayside Audiology and Balance Service website.

Anyone requiring hearing aid batteries in the Clackmannanshire area can call the Clackmannanshire Libraries team on either 01786 434171 or 01324 616191 or email Forth Valley Audiology

Batteries will then be sent out by post.

Those who gain their hearing aid batteries in library branches across Perth & Kinross are able to collect their batteries from open libraries from May 11th 2021. 

More information on libraries in the area can be found on the Culture Perth & Kinross website.



Action on Hearing Loss are currently unable to hold their local community drop-in service within East Ayrshire library brances. However, there is a hearing aid battery service available by post.

Those needing a replacement in the East Ayrshire area can email East Ayrshire Libraries or telephone/text  07391 017781 to request a battery.

More information on their Hearing Aid service can be found on the East Ayrshire Leisure website.


People who require hearing aid batteries in Edinburgh should contact the audiology department at Lauriston Place either by phone on 0131 536 1637 (open 10am - 1pm and 2pm - 4pm) or email the audiology department. If you are unable to do this, you can also send your yellow battery book to the address below:

NHS Lothian Adult Audiology
Level 1, Lauriston Building, 
39 Lauriston Building 
EH3 9HA 

Batteries can then be sent out by post. Individuals will get two packs of batteries for each hearing aid every four months. For more information visit the Edinburgh Libraries website.


Hearing Aid batteries are now available to order online via the OnFife contactless Connect and Collect service and will be available to be collected in person at libraries that reopen for browsing from 26th April 2021. For more information on reopening visit the OnFife Libraries website.

Glasgow Libraries are currently unable to replace hearing aid batteries face-to-face. This includes their Hearing Aid Community Support Service and Hearing Forces Service. They are supporting those who are deaf or have hearing loss through phone calls, emails and texts.

For help you can contact the Hearing Aid Community Support Service on
0141 341 5358 or 07391868303. You cal also email the Community Support Service.

Those looking to contact the Hearing Forces Service can call Angela on 07464 828452 or email the Hearing Forces Service.

Falkirk Libraries have a supply of the most common hearing aid batteries which are available for collection from libraries from 26th April 2021. All that's required is to bring along your Hearing Aid Booklet when you go to collect the battery (staff only need to see the booklet and no signature is required). For more details on library branch opening times visit the Falkirk Community Trust website.   

If you can't get to a library branch or you have a less common type of battery, you can get new batteries posted out to you from the Forth Valley Audiology Department or phone 01786 434171.

Both Hearing Aid Clinics in Dalkeith Library and Penicuik Library are currently suspended. Those who require hearing aid batteries can call NHS Lothian Audiology on 0131 536 1637 or email the Audiology Department to request batteries are sent out by post or collected from Eastfield Medical Practice, Midlothian Community Hospital or Penicuik Medical Practice.

Members of the public can also obtain hearing aid batteries by pre-arranged click and collect from Dalkeith, Newtongrange and Penicuik Library branches as well as though the mobile library service.

You can fill in a Reserve & Collect form online or call/email any on the three staffed service points below. 

In North Ayrshire the Community Hearing Support Service is able to assist NHS hearing aid users with batteries and advice throughout the Conoravirus pandemic.

You can contact the team by email or by calling 07391 017781.

Stirling Libraries offer hearing aid batteries as part of the Select and Collect service available from all libraries and mobiles. 

Please contact your local library to request hearing aid batteries. Further details are available via the Stirling Council Updates webpage