Many Scottish public library services provide a way for people to pick up hearing aid batteries in library branches. Due to the coronavirus pandemic provision in some areas has been disrupted. 

Below you will find details of how Scottish public library services are currently providing hearing aid batteries.

Hearing Aids

Library customers in Angus can now pick up replacement hearing aid batteries from their local library. Opening hours can be found here. Customers who are unable to visit the library are advised to contact NHS Tayside Audiology Service on 01382 596965. You can also text 07833046858 or email NHS Tayside Audiology.

More information is available on the NHS Tayside Audiology and Balance Service website.

Anyone requiring hearing aid batteries in the Clackmannanshire area can call the Clackmannanshire Libraries team on either 01786 434171 or 01324 616191 or email Forth Valley Audiology

Batteries will then be sent out by post.

Hearing aid batteries are available for collection in library branches across Perth & Kinross. Visit the Culture Perth & Kinross website for more information on specific branch opening times. You can also call Perth & Kinross Libraries on 01738 444949.

Those needing a replacement hearing aid in the East Ayrshire area can email East Ayrshire Libraries or telephone/text 07391 017781 to request a battery which can then be sent out by post. More information on their Hearing Aid service can be found on the East Ayrshire Leisure website.

People who require hearing aid batteries in Edinburgh should contact the audiology department at Lauriston Place either by phone on 0131 536 1637 (between 10am-1pm & 2pm-4pm) or email the audiology department. If you are unable to do this, you can also send your yellow battery book to the address below:

NHS Lothian Adult Audiology
Level 1, Lauriston Building, 
39 Lauriston Building 
EH3 9HA 

Batteries can then be sent out by post. Individuals will get two packs of batteries for each hearing aid every four months. For more information visit the Edinburgh City Council website.

Hearing Aid batteries can be ordered online via the OnFife contactless Connect and Collect service and collected at library branches throughout Fife. For more information on opening time visit the OnFife Libraries website.

Glasgow Libraries are currently unable to replace hearing aid batteries face-to-face. This includes their Hearing Aid Community Support Service and Hearing Forces Service. They are supporting those who are deaf or have hearing loss through phone calls, emails and texts.

For help you can contact the Hearing Aid Community Support Service on
0141 341 5358 or 07391868303. You cal also email the Community Support Service.

Those looking to contact the Hearing Forces Service can call Angela on 07464 828452 or email the Hearing Forces Service.

Libraries in Falkirk have a supply of the most common hearing aid batteries available for collection. All you need to do is bring along your Hearing Aid Booklet when you go to collect the battery (staff only need to see the booklet and no signature is required). For more details on library branch opening times visit the Falkirk Community Trust website.   

If you can't get to a library branch or you have a less common type of battery, you can get new batteries posted out to you by calling 01786 434171 or visiting the Forth Valley Audiology Department website. 

You can request hearing aid batteries by calling the NHS Lothian Audiology on 0131 536 1637 or emailing the Audiology Department. Batteries can then be sent out by post or collected from Eastfield Medical Practice, Midlothian Community Hospital or Penicuik Medical Practice.

You can also use the library Click & Collect service available from Dalkeith, Newtongrange and Penicuik Library branches and the mobile library.

You can fill in a Reserve & Collect form online or call/email any on the three staffed service points below. 

Those looking for replacement hearing aid batteries in North Ayrshire should contact the Community Hearing Support Service on 07391 017781 or by emailing

Stirling Libraries offer hearing aid batteries as part of the Select and Collect service available from all libraries and mobiles. 

Please contact your local library to request hearing aid batteries. Further details are available via the Stirling Council Updates webpage