ROLE: Business Support Officer (Public Libraries)

SALARY: Up to £29,600 per annum

POST: Permanent (35hrs per week)

REPORTS to: Head of Business Support

The Business Support Officer will be based in Glasgow however there will be occasional travel across Scotland in this role.  


The Scottish Library and Information Council (SLIC) is the independent advisory body to the Scottish Government on library and information services.

SLIC offers leadership focus and support to the Scottish library and information sector, coordinating and promoting national service developments to benefit Scotland's people and enrich our cultural, educational and economic landscape.

Purpose of the job

The Business Support Officer will assist SLIC with the management of the Public Library Improvement Fund (PLIF), the engagement with its Public Library Members, arrange member focussed events and support the SLIC Board through providing secretariat activities for its meetings and maintaining official records.  SLIC is seeking an enthusiastic and well motivated individual with excellent organisational and written skills to take up this exciting role within the organisation.

Job scope and context

The Scottish Library and Information Council carries out work on behalf of its members who include all local authority, higher education, further education organisations, NHS Trust library services, as well as other specialist library and information organisations.

The Business Support Officer will work closely with public library services to ensure SLIC as an organisation continues to support and advocate for library services in the best way possible.

Key Tasks & Responsibilities

Specific duties will include:

  • Maintaining an overview of the Public Library Improvement Fund (PLIF), manage the operational activity relating to the fund, including liaising with members over key dates, ensuring reports are submitted on time, payments made on time and liaise with the Funding Panel as required.
  • Liaise with SLIC membership as required and in particular around the implementation of the National Strategy for Public Libraries.
  • Ensure member best practise is shared and where appropriate communicated more widely.
  • Plan and deliver member events as required, including event booking service.
  • Provide Board secretariat and maintain organisational records.
  • Support the work of the office team as required, including working to tight timelines.
  • Develop and maintain effective communication channels with SLIC Members, partners and stakeholders.
  • Provide progress reports and regular updates on work as part of the team plan.
  • Provide regular updates on personal workplan.
  • Any other duties as required to support the overall work of SLIC.
Skills, Knowledge & Experience

Candidates will be expected to demonstrate the following:


  • Educated to Degree level or equivalent.
  • Hold a qualification in librarianship or equivalent.
  • Excellent communication skills and experience of working with different stakeholders.
  • Excellent organisational and administrative skills.
  • Excellent IT and information skills and competencies, including experience of the Microsoft Office package.
  • Energy and enthusiasm.
  • Excellent time management and ability to work under pressure.
  • Strong interpersonal skills and experience of working in a small team.
  • Ability to work on your own initiative.
  • Ability to travel (across Scotland) and stay overnight where required.

Knowledge and Experience

  • Educated to degree level or equivalent - Essential
  • Qualification in librarianship or equivalent - Essential
  • Excellent IT skills & experience of MS Office - Essential
  • Knowledge of current issues and developments in the library and information sectors in Scotland - Essential 
  • Ability to communicate effectively - Essential
  • Ability to prioritise work streams - Essential
  • Ability to work effectively under pressure. - Essential
  • Ability to work as part of a team and under own initiative - Essential
  • Strong analytical & data handling skills - Essential
  • Ability to travel - Essential


To apply for this role please visit

Closing date for applications is 12 noon on Monday 23 September 2019. Interviews will be held in Glasgow on 3rd October 2019.