- Vision and objectives
- Strategic / Corporate / Community Plans
- Budget Allocation
- Community and / or library profiles
- Annual Library Plan / Service Improvement Plan / Annual Review
- CIPFA Statistics
- Adult learning guides
- Assistive technologies
- Bookbug schemes, events and packs
- Community surveys or public consultations as appropriate
- Customer Care Standards
- Digital platforms (website, social media, e-resources)
- e-books and audio - range and extent of provision
- Equality and diversity training (including DDA)
- Feedback from users and community groups (and responses)
- Events and activities (such as book groups, events, author visits, book festivals, promotional activities)
- Heritage and local studies specific assets
- Range of collections (formats and languages provided)
- Acceptable Use policies
- Collection (or Service) Development policies (including stock selection, acquisition, management)
- Communication or Marketing plans or policies
- Community Learning and Development strategy
- Customer service standards/Digital policies
- Equal Opportunities policy
- Funding applications for new projects
- Home delivery / Click and Collect policies
- Lifelong Learning policies
- Literacy policies
- Mobile provision
- Outreach policies
- Partnership agreements
- Reader Development policies
- Staffing policies (structure, handbooks, job descriptions, recruitment and development policies)
- Usage and loan statistics
- Volunteer strategies and policies
- Young people's policies
